The Tea Room QVB FAQ

How does the High Tea service work?

• Each high tea package is the same, each guest will receive their own portion of a selection of finger sandwiches, petit fours, savory pastries a scone and a tea/or coffee. You can upgrade to an alcoholic package for a cost on the day. 
• Guests can mix and match the packages; the whole table is not required to order the same package.
• You will receive either 1 tea or 1 coffee; should you wish to order a new coffee or fresh tea leaves this will come at a cost.

Can we share?

• Unfortunately not, each guest aged 5+ is required to order one menu option.

Do you sell gift vouchers?

• Yes, we do you can refer to our online store via the link – https://giftstore.thetearoom.com.au/.

Is BYO available?

• We are fully licensed with an extensive beverage menu. BYO is not available.

Celebrations & Decorations:

• Please note external celebration cakes, pastries or other edible items or alcoholic beverages are not permitted.
• For an additional $9 we offer a Celebration Plate – this features a ‘Vanilla Sponge Cake with Berries’, candle and either a ‘Happy Birthday’ or ‘Happy Anniversary’ dark chocolate message plaque.
• We recommend decorations to be small and simple as the high tea stands take up some space. Your table will be in a shared dining space with other guests.
• We do not permit any balloons or confetti in the venue – decorations such as a small centrepiece will be permitted.
• As your booking will take place alongside other patrons; speeches, presentations or games are not permitted.

Do you take group bookings?

• Yes, Monday – Friday we can host up to 60 guests and Saturday-Sundays a maximum of 12 guests (we do not split groups). 
• All Group Bookings must complete the following:
  – A group booking form and pay a $200 deposit within 48 hours of making the reservation.
  – Final numbers and full payment is required 5-7 days prior to booking. We are unable to offer a refund for any confirmed persons that do not attend on the day.

• You can either send an enquiry to qvbinfo@thetearoom.com.au or call our Reservations Team on (02) 9283 7279 extension 1.

Parking & Directions

• The Tea Room QVB is located on the Northern End (Market Street) of the Queen Victoria Building. Please take the lift to Level 3 which will open into our foyer.

• The QVB ‘Wilson Car Park’ entrance is located via York Street. We are not affiliated with them and do not validate parking.

Disabled Guests

We have ambulant facilities such as:

– A portable ramp to enter the dining room; alternatively there are 2 small steps with a handrail to enter the dining room.

– An Ambulant/Family bathroom located just off the dining room – please ask the staff on the day for assistance.

– Within the Queen Victoria Building – Wheelchair accessible toilets are located on the Lower Ground Floor near the security office as well as on Level 1 Druitt St end of the building. An ambulant toilet is also located on Level 1 Market St end of the building.