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The Tea Room QVB FAQ



The Tea Room QVB FAQ

How do I make a reservation?

What is the dress code?

  • The dress code is smart casual.

Are children allowed?

  • Yes, we welcome children.

  • Please add them to your booking number and advise if they require a highchair, pram space or regular seat.

  • We have children’s menus available from ages 5-12 years old.

Dietary requirements and allergies:

  • Please inform us of any dietary requirements/allergies when making your reservation.

  • The kitchen requires 24 hours’ notice for allergies/dietary requirements to be accommodated.

  • Guests with a combination of a nut and another allergy cannot be catered too, unfortunately.

Are your meats Halal?

  • Yes, all our meat suppliers are halal.

  • We can provide Halal high tea; Though best practice is used in the preparation of our menu items, there is trace elements present within the kitchen and as such we cannot guarantee that cross-contamination will not occur.

How does the High Tea service work?

  • High Tea packages are all the same in relation to food; each guest will receive their own portion of a selection of finger sandwiches, petit fours, savory pastries a scone and a tea/or coffee.

  • Food will be shared on a stand with another guest (unless there are allergies or dietary requirements)

  • You can upgrade to an alcoholic package for a cost.

  • Guests can mix and match the menu offerings; the whole table is not required to order the same package.

  • Light tea menu is only available Monday-Friday.

Can we share a High Tea?

No, each guest aged 5+ is required to order one menu package.

Is BYO available?

  • External celebration cakes, pastries or other edible items or alcoholic beverages are not permitted.

  • We have a celebration plate available $9 per plate. This features a ‘Vanilla Sponge Cake with Berries’ with a candle and a ‘Happy Birthday’ or a ‘Congratulations’ dark chocolate plaque.

  • You can add this at the end of reserving a table online or by asking our team.

What can we do for celebrations & decorations?

  • As your booking will take place alongside other patrons; speeches, presentations or games are not permitted.

  • We do not permit any balloons or confetti in the venue – decorations such as a small floral centerpiece will be permitted.

  • You are not permitted to have professional photographers as part of your booking.

Do you sell gift vouchers?

  • Yes, we do you can refer to our online store via the link – https://thetearoom.com.au/gifts/

  • You can also visit the venue in person to purchase a physical voucher (please call ahead so we may confirm our trading hours).

Do you accept red balloon vouchers?

Parking & Directions

  • The Tea Room QVB is located on the Northern End (Market Street) of the Queen Victoria Building. Please take the lift to Level 3 which will open into our foyer.

  • The QVB ‘Wilson Car Park’ entrance is located via York Street. We are not affiliated with them and do not validate parking.

Disabled Guests:

We have ambulant facilities such as:

  • A portable ramp to enter the dining room; alternatively, there are 2 small steps with a handrail to enter the dining room.

  • An Ambulant/Family bathroom located just off the dining room – please ask the staff on the day for assistance.

  • Within the Queen Victoria Building – Wheelchair accessible toilets are located on the Lower Ground Floor near the security office as well as on Level 1 Druitt St end of the building. An ambulant toilet is also located on Level 1 Market St end of the building.

Can I get to The Tea Room QVB via public transport

  • Town Hall station is below the QVB.

  • There are many bus options that arrive to The QVB.

Do you take group bookings?

Yes, Monday – Friday we can host up to 60 guests.

Saturday-Sundays a maximum of 12 guests (we do not split groups). 

The light tea menu is not available to groups of 10+.

  • All Group Bookings must complete the following:

    – A group booking form and pay a $200 deposit within 48 hours of making the reservation.

    – Final numbers and full payment is required 5 days prior to booking. We are unable to offer a refund for any confirmed persons that do not attend on the day.

Can I host private events at The Tea Room QVB?

What credit cards are accepted?

  • We accept major credit cards: Mastercard, Visa and American Express.

  • All card transactions incur surcharges: credit cards 1.5%, debit cards 0.8%, AMEX 1.7%.

If you require any further information, you can contact us:

A Grand Pacific Group Venue
The Tea Room

Mother’s Day Weekend
Saturday 8th and Sunday 9th May 2021


Join us at The Tea Room this Mother's Day.


Details & Bookings